Holy Crap!
I just got an automated phone call from Blockbuster saying I have an overdue item. That’s why they ask for your phone number when you rent, so they hound your delinquent ass. Now yours truly just has to return it before they make me buy it.
I’m actually quite impressed such a sensible thing exists. I mean we still use people to hand out tokens at tollbooths. And the system must cost them nothing since it’s all done by computers. While my techie side commends them, the other is a little weirded out by an artificial voice reading off list of late fees to me. Like Wintermute from Neuromancer ringing a string of payphones as I walk past them.

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